Maintenance begins right from our lifestyle to software code written for great applications, without maintenance lifecycle ends abruptly. We believe in providing our customers with nothing but the best. You can be rest assured that your investment is well protected with our proactive approach towards maintenance. We offer following type of support and services
1. Non-Comprehensive AMC
2. Comprehensive AMC
3. Full Comprehensive AMC
4. On-Call Support.
|
Services / Types -> |
1 |
2 |
3 |
4 |
|
Breakdown Calls |
Yes
|
Yes |
Yes |
Yes |
|
Preventive Maintenance Calls
|
Yes |
Yes |
Yes |
Not Applicable |
|
Equipment Repairs/Replacement |
No
|
Yes |
Yes |
No
|
|
Equipment Spare Parts · Power Supply Adapter · Cables |
No
|
No |
Yes |
No
|
|
Advance Replacement / Standby
|
No |
No |
Yes |
No |
|
Support/Service Window commitment |
5 days a week |
5 days a week |
All 7 days a week |
5 days a week |
No = Not covered under the AMC, however problem will be rectified with additional charges.
Based on your business requirements and needs, you may opt for appropriate category of support and services from us.
